tyntec simulates our respective responses, so you can test out our API with minimum effort. With this function, you can do requests against tyntec API without actually reaching the WhatsApp network. To make sure your account is verified, we usually schedule a short meeting for this purpose.Īnother thing you can do is to use our Echo Channel. Your telephone number will be verified again with a phone call. The benefit of option two is that you have access to the entire feature set and can properly conduct internal tests, instead of using a version that isn’t consistent with reality. This will also make it easier for you and your company. This is not binding and most customers use it in their pilot phase. This requires a phone number, your Facebook Business Manager ID and a logo that you can fill out in tyntec’s Set Up Your WhatsApp Business Account form. You can take this to another provider at any time without making any commitments. This option means you don't have to setup a WhatsApp Business Account.Īlternatively, you can also set up a " right productive" account. The first option is that tyntec provides you with a number and a tyntec-brand account and you can test it out.
Setting up a sandbox environment for WhatsApp is rather tricky, but there are options on how to test the service with minimal effort: Make sure your opt-in is in place and that everything is tested.Ĭheck more details of the process here and our comprehensive checklist. Your WABA is ready! You can start exchanging messages.
You will receive a verification code via SMS or phone call (depending on your phone number's capability) and have to share it with tyntec. Your chosen phone number (as per included in the setup form) has to be verified. This step is necessary to guarantee that the user experience on Facebook remains safe and trustworthy with legitimate companies only. The approval will trigger an invite to verify your business on Facebook. Please note you need admin access to see the “message on behalf of” and accept this request on your Facebook Business Manager. Then you can proceed with the completion of the Setup form, which will be sent to you via email.Īfter completion, you will receive a notification on your Facebook Business Manager to accept tyntec to "message on behalf" of your company. Choose your pricing plan: define your package according to your needs.Webhook URLs (optional): define the webhook URLs for incoming messages and delivery notifications.This is the information shown in your WhatsApp Business Profile. Display information: define your business name, business description, address, brand image and more.Check the guidelines on how to choose a phone number. You also need to identify whether this phone number is capable of receiving SMS or whether it’s associated with an IVR. Phone number: you have to provide a new, valid phone number at this stage.
Facebook Business Manager ID: Check here how to get it.Create an account in tyntec’s Business Center, check “API settings” at the left side menu and collect your API key and your API key name. Get your API Key: to associate your future WhatsApp Business Account (WABA) with tyntec, we need to know your API key name.This is the information you need to enable tyntec to configure your WABA: For example, what's the display information (business name, description, contact details, etc.) that will be in your WhatsApp Business Account? What's your Facebook Business Manager ID to connect your WABA to tyntec? You will have to prepare key information for the setup. Firstly, you will receive an email notification with instructions on how to proceed. Once your brand is approved, tyntec initiates the setup process to create your WhatsApp Business Account (WABA).